Mac and Me
Retail
Service

About Us

AUTHORISED RESELLER & APPLE AUTHORISED SERVICE PROVIDER

Mac and Me is an Apple Authorised Reseller and Apple Authorised Service Provider located at Newport Beach on Sydney’s Northern Beaches. We have specialised in complete Mac solutions for the community since 1999. This includes sales, service and onsite support.

With almost two decades of experience as an Apple Authorised Reseller and Apple Authorised Service Provider you can depend on us to find the right solution for you. Over the years we have supported our loyal client base with our trusted care, concern, knowledge and advice. We always strive to offer the best solution for our clients. Our business is based on the long term relationships we build with our clients.

HIGH QUALITY
QUICK TURN AROUND
EXPERT ADVICE
IPHONE & IPAD REPAIRS
MAC REPAIRS
TRAINING

Repairs & Services

MAC & ME NEWPORT

APPLE AUTHORISED SERVICE PROVIDER 

WE DO
  • Apple Warranty service and repairs.
  • Non-warranty service and repairs.
  • Onsite consulting.
  • Data recovery.
  • iCloud setup & syncing iOS devices.
  • Software installation & updates.
  • Hard Drive & Ram upgrades.
  • Back up solutions.

Mac & Me Solutions at Newport Beach is an Apple Authorised Service Provider with trained Apple Certified technicians. We will ensure that your Apple products get the best care. We can service your computer, iPad, iPhone, Apple Watch and Beats.

NO BOOKINGS REQUIRED

There’s no need to make a booking at Mac and Me. Just pop into our Newport Beach service centre where we can book your device or computer. Our assessment time is usually 2-3 days. Typically the majority of Apple Warranty repairs are completed in 3-5 business days, depending on the availability of parts from Apple. The service centre is on Level 2, 341 Barrenjoey Road at Newport and open from 9-5 Monday – Friday and closed on Saturday.

Please make sure you have any passwords, Apple ID, and email account information associated with the device with you when you come in. We also recommend backing up your data before bringing it in. If you’re not sure how to backup your device we can assist you and even supply you with an external device if needed.

WARRANTY
NON WARRANTY
ONSITE
DATA RECOVERY
TRAINING

APPLE WARRANTY SERVICE AND REPAIRS

For items covered by Apple Warranty there is no charge to book them into our service centre. Apple limited warranty is for a period of ONE (1) YEAR from the date of original retail purchase. This can be extended with the purchase of an AppleCare Protection Plan or AppleCare+ for your device. See below for more info.

  • Apple Limited Warranty covers hardware issues or failures.
  • Apple Limited Warranty does not cover data migrations or device backups.
  • Apple Limited Warranty and AppleCare does not cover software issues, OS / IOS installations or or data recovery.
  • Data migrations, backups, software issues, OS / iOS installations and data recovery are all chargeable for warranty repairs.
  • Liquid damage or physical damage to your Apple device is not covered by the Apple one-year limited warranty or Applecare for your computer.
  • If you have purchased an iPhone or iPad with AppleCare+ you are eligible for up to two incidents of accidental damage coverage, each subject to a service fee of up to $149 for phones and $65 for iPads.

Looking for Mac solutions?

Retail

Mac & Me have sold Apple product since 1999. We have always strived to personalise a solution for our clients. We dig deep in asking how you work, how you have used computers in the past and what Apps you use to give you the best solution in regard to a new computer, iPhone or iPad. We can also organise migration of data from your old computer to a new one in our service centre and go onsite afterwards to help you sync, set up and give you a run down on how to use everything.
Computers, iPhones and iPads can all be bought at our new Newport Beach retail store (opening soon!) at “The Palms” G03, 316 Barrenjoey Road. Hours of opening will be 8am-6pm Monday-Friday and 9am-1pm on Saturdays.

iMac

iMac now offers a stunning Retina 4K display on the 21.5-inch model and an even more spectacular Retina 5K display on the 27-inch model. And a wider colour gamut means a palette of up to 25 per cent more available colours. So photos and videos look crystal clear and vibrant, and text is razor sharp

MacBook Pro

It’s faster and more powerful than before, yet remarkably thinner and lighter. It has the brightest, most colourful Mac notebook display ever. And it introduces the Touch Bar,a Multi-Touch enabled strip of glass built into the keyboard for instant access to the tools you want, when you want them. The new MacBook Pro is built on groundbreaking ideas. And it’s ready for yours

MacBook

MacBook delivers a full-sized experience in the lightest and most compact Mac notebook ever. With a full-sized keyboard, force-sensing trackpad, 12-inch Retina display, sixth-generation Intel Core M processor, multifunctional USB-C port and now up to 10 hours of battery life, MacBook features big thinking in an impossibly compact form.

MacBook Air

MacBook Air is thin, light and durable enough to take anywhere.With fifth-generation Intel processors, fast graphics and fast PCIe-based flash storage, it’s more than powerful enough for everyday things like email, web surfing, photo organising and editing, and FaceTime HD video calls. And with all-day battery life, MacBook Air will go with you and stay with you the entire day.

Mac mini

Mac mini makes everyday tasks a breeze with fourth-generation Intel Core processors, a flash storage option that’s up to 50 per cent faster and wireless performance up to three times quicker than its predecessor. With Intel Iris Graphics or Intel HD Graphics 5000, it also delivers graphics performance up to 90 per cent faster than the previous generation. And with great connectivity features like Thunderbolt 2 and support for HDTV, Mac mini makes the perfect centrepiece to any setup.

Mac Pro

The  Mac Pro looks unlike any other computer. Because it is unlike any other computer. By rethinking the architecture of its internal components, we had the chance to rethink the entire enclosure. And since everything centres around a unified thermal core, we were free to design a much leaner, lighter, quieter and far more streamlined structure. Its unique design and beautiful finishes are executed to an extraordinary degree of precision.

iPhone

There’s nothing quite like an iPhone. Every iPhone features an iconic design, a gorgeous Retina display, incredible performance, ultrafast wireless, Touch ID, advanced cameras, a long battery life, iOS 10 and the App Store. That’s why there’s nothing quite like iPhone.

iPad

iPad is an immersive Multi-Touch experience. It’s a faster, simpler and more engaging way to do the things you love. The gorgeous Retina display offers incredibly vivid, lifelike colour. The powerful chip with 64-bit desktop-class architecture can easily run the most graphics-intensive games and apps. Two advanced cameras help you easily capture stunning photos and videos. And with amazing apps in the App Store made just for iPad, you can do the things you love like never before.

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Contact

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RETAIL STORE
Ph: 02 8277 9277
Mon-Fri 8am – 6pm
Sat 9am – 1pm
The Palms, 316-324 Barrenjoey Rd, Newport 2106
SERVICE CENTRE
Ph: 02 8277 9277
Mon-Fri Only 9am – 4pm
Located in Newport you can find us on level 2/341 Barrenjoey Rd,
Newport 2106

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