Mac and Me
Retail
Service

About Us

APPLE AUTHORISED RESELLER & APPLE AUTHORISED SERVICE PROVIDER

Mac and Me is an Apple Authorised Reseller and Apple Authorised Service Provider located at Newport Beach on Sydney’s Northern Beaches. We have specialised in complete Mac solutions for the community since 1999. This includes sales, service and onsite support.

With almost two decades of experience as an Apple Authorised Reseller and Apple Authorised Service Provider you can depend on us to find the right solution for you. Over the years we have supported our loyal client base with our trusted care, concern, knowledge and advice. We always strive to offer the best solution for our clients. Our business is based on the long term relationships we build with our clients.

HIGH QUALITY
QUICK TURN AROUND
EXPERT ADVICE
IPHONE & IPAD REPAIRS
MAC REPAIRS
TRAINING

Repairs & Services

MAC & ME NEWPORT

APPLE AUTHORISED SERVICE PROVIDER 

WE DO
  • Apple Warranty service and repairs.
  • Non-warranty service and repairs.
  • Onsite consulting.
  • Data recovery.
  • iCloud setup & syncing iOS devices.
  • Software installation & updates.
  • Hard Drive & Ram upgrades.
  • Back up solutions.

Mac & Me Solutions at Newport Beach is an Apple Authorised Service Provider with trained Apple Certified technicians. We will ensure that your Apple products get the best care. We can service your computer, iPad, iPhone, Apple Watch and Beats.

NO BOOKINGS REQUIRED

There’s no need to make a booking at Mac and Me. Just pop into our Newport Beach service centre where we can book your device or computer. Our assessment time is usually 2-3 days. Typically the majority of Apple Warranty repairs are completed in 3-5 business days, depending on the availability of parts from Apple. The service centre is on Level 2, 341 Barrenjoey Road at Newport and is open Monday – Friday from 9am-4pm and closed on Saturday.

If it is difficult for you to drop off or pick up in those times please give us a call on 02 82779277 and we will do our best to make a suitable arrangement for you.

Please turn off “find my iPhone” and back up your device before bringing it in. To do this, go to Settings > iCloud, then tap to turn off “Find my iPhone”. Back up your iPhone using iTunes via your computer, or back up using iCloud on your phone. Please make sure you know your computer’s administrator password before coming in (if you have one!). If possible, please change this to a temporary password before bringing it in to us.  We also recommend backing up your data before bringing it in. If you’re not sure how to backup your device we can assist you and even supply you with an external device if needed. 

WARRANTY
NON WARRANTY
ONSITE
DATA RECOVERY
TRAINING

APPLE WARRANTY SERVICE AND REPAIRS

For items covered by Apple Warranty there is no charge to book them into our service centre. Apple limited warranty is for a period of ONE (1) YEAR from the date of original retail purchase. This can be extended with the purchase of an AppleCare Protection Plan or AppleCare+ for your device. See below for more info.

  • Apple Limited Warranty covers hardware issues or failures.
  • Apple Limited Warranty does not cover data migrations or device backups.
  • Apple Limited Warranty and AppleCare does not cover software issues, OS / IOS installations or or data recovery.
  • Data migrations, backups, software issues, OS / iOS installations and data recovery are all chargeable for warranty repairs.
  • Liquid damage or physical damage to your Apple device is not covered by the Apple one-year limited warranty or Applecare for your computer.
  • If you have purchased a Mac, iPhone or iPad with AppleCare+ you are eligible for up to two incidents of accidental damage coverage, each subject to a service fee.

Looking for Mac solutions?

Retail

Mac & Me have sold Apple product since 1999. We have always strived to personalise a solution for our clients. We dig deep in asking how you work, how you have used computers in the past and what Apps you use to give you the best solution in regard to a new computer, iPhone or iPad. We can also organise migration of data from your old computer to a new one in our service centre and go onsite afterwards to help you sync, set up and give you a run down on how to use everything.
Computers, iPhones and iPads can all be bought at our new Newport Beach retail store at “The Palms” G03, 316 Barrenjoey Road. Hours of opening are 9am-5pm Monday-Friday and 9am-2pm on Saturdays.

MacBook 12"

MacBook 12-inch

MacBook delivers more performance in the lightest
and thinnest Mac notebook ever. With new seventh- generation Intel Core processors, 12-inch Retina display, a full-size keyboard, force-sensing trackpad, versatile USB-C port, and all-day battery life and a choice of 4 colours. MacBook features big thinking in an impossibly compact form.

MacBook Air 13"

MacBook Air 13-inch

The 13-inch MacBook Air features 8GB of memory, a fifth-generation Intel Core processor, Thunderbolt 2, great built-in apps, and all-day battery life. It’s thin, light, and durable enough to take everywhere you go—and powerful enough to do everything once you get there.

MacBook Pro 13"

MacBook Pro 13-inch

The new MacBook Pro has quad-core Intel Core processors with compute speeds that are up to twice as fast. A brilliant and colourful Retina display featuring True Tone technology for a more true-to-life viewing experience. And the versatile Touch Bar for more ways to be productive. It’s Apple’s most powerful 13-inch notebook. Pushed even further. This product range starts at $1899 as a dual-core and without Touch Bar.

MacBook Pro 15"

MacBook Pro 15-inch

The new MacBook Pro has 6-core Intel Core processors for up to 70 per cent faster compute speeds. A brilliant and colourful Retina display featuring True Tone technology for a more true-to-life viewing experience. And the versatile Touch Bar for more ways to be productive. It’s Apple’s most powerful notebook. Pushed even further.

iMac

iMac 27-inch and 21.5-inch with Retina display

iMac performance is at an all-time high with faster Intel Core processors, powerful Radeon Pro 500-series graphics, Thunderbolt 3 (USB-C) connectivity, and stunning Retina 4K and 5K displays that shine 43 percent brighter and support one billion colours. iMac 21.5” is also available as a non-retina model.

iPhone

iPhone

Every iPhone features a beautiful design, advanced cameras, a gorgeous Retina display, incredible performance, ultrafast wireless, long battery life, and the App Store. All brought to life with iOS 11, making the iPhone experience incredibly powerful and personal. And with secure authentication, unlocking or accessing your private information is secure yet easy. Which is why there’s nothing quite like iPhone.

iPad

iPad 9.7-inch

The new 9.7-inch iPad features the powerful A10 Fusion chip so you can easily multitask and use the latest apps including augmented reality experiences.With iOS 11, iPad is more powerful, personal, and intelligent, so you can do more than ever. And with more advanced cameras, a better display, Touch ID, support for Apple Pencil,and over a million apps available on the App Store, there’s never been a better time to upgrade to a new iPad.

iPad Pro

iPad Pro 10.5-inch 12.9-inch

Immensely capable, mobile, and versatile. An immersive Multi-Touch Retina display with ProMotion and True Tone technology. An A10X Fusion chip with more power than most PC laptops. Supports Apple Pencil and the Smart Keyboard. A 12MP camera and 7MP FaceTime HD camera. All-day battery life.Wi-Fi and LTE.3 Touch ID and Apple Pay.4 Over a million apps available on the App Store, including augmented reality experiences. And iOS 11 makes iPad more powerful, personal, and intelligent, so you can do more than ever before. iPad Pro. Even better.

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Contact

DO NOT DELAY, COME SAY HELLO

RETAIL STORE
Ph: 02 8277 9277 #2
Mon-Fri 9am – 5pm, Sat 9am – 2pm
The Palms, 316-324 Barrenjoey Rd,
Newport Beach 2106
SERVICE CENTRE
Ph: 02 8277 9277 #3
Mon-Fri Only 9am – 4pm
Level 2/341 Barrenjoey Rd,
Newport Beach 2106

SAY HELLO